Recursive Function

Recursive Function Blog

Money Ball Marketing

November 15th, 2007 by Chris Lucas

Steve Rubel had an interesting post yesterday about new ways to approach marketing called The Moneyball Marketing Era, which is a reference to the popular business/baseball book from Michael Lewis that immortalized Billy Beane as one of the most innovative front office manager’s in the history of baseball.

Essentially Rubel states that marketers need to find new ways to approach marketing opportunities and activities. You need to focus not on reach but on effectiveness, find relationships, and find compelling metrics, like completions of tasks (downloads, buys, sign ups) from a site instead of simple page views. For instance, if you are a social network that is bringing together underwater photo enthusiasts, don’t advertise or look for mentions on TechCrunch or Scoble, but rather look for advertising/marketing opportunities on blogs or sites that are discussing underwater photos, where the smaller number of readers will probably make for better customers or users of your site. Start a new contest for best underwater photos with that site and watch their readers become users of your site.

I agree with this, though I am not sure that it is all that new of an idea. At FormSpring we have been looking at advertising and marketing opportunities for the last few weeks and have been practicing essentially the same ideas that Rubel mentions. Because of the broad nature of our online form builder, we know that we could spend many days and dollars trying to get to all of our different niches (non profits, small business, web designers, education, marketers, event planners, etc.) but we have decided to target web designers because they are the ones who are helping create web sites and who potentially could become the greatest advocates for a tool like FormSpring. We are looking at how to get users to sign up with the most effective use of our ad dollars and marketing hours and what sites within the web design world will help us achieve that.

The answers though aren’t in the explanation but rather in the execution, I think even the least knowledgeable marketer wants to get, or knows he needs to get where Rubel is pointing, but many don’t know how to get there. My experience and humble opinion tell me that testing, testing, and testing are the best ways to get there. I once had a mentor tell me that every marketing program is a test, and that every test better have an answer. So, yeah, find those esoteric stats, create those relationships, but don’t be afraid to test and keep testing (and measuring) until you find out what’s working.

5 Responses to “Money Ball Marketing”

  1. Seni Thomas Says:

    What your talking about here is community targeting and influencer outreach which I believe will be greatly optimized with OpenSocial.

    More fleshed out thoughts here:

    http://senithomas.wordpress.com/2007/10/31/how-googles-opensocial-will-revolutionize-community-targeting/

  2. Chris Says:

    Interesting Seni. Your post dives into a lot more detail and makes some great observations and points.

  3. Kelly H. Says:

    Good post, Chris. An additional means to the marketing end (that Mr. Rubel didn’t outline), which many small/new/start-up companies fail to recognize (or fail to flush out) is identifying what marketing success is. I run into many companies who are flush with new marketing thoughts/ideas and cash who don’t know how to identify their marketing successes. While I agree testing is super important, what your testing is equally more important. -Is it an increase in sales you’re looking for? Increase in web-traffic? Increase in conversion rates? Increase in “Opt-in” rates? Many companies we work with sometimes confuse marketing activity with marketing success. Each marketing program can be designed to target any of the objectives I just listed, but unless you identify upfront what you call “success”, many a marketing dollar can float into the web and not find its’ way back home……

  4. Chris Says:

    @Kelly I totally agree with you, and I think that is something that was glossed over or not mentioned by me. Having a goal in mind is key, even if they are small goals. Especially for a start up/small business, having a goal in mind helps those mistakes more palatable. With a goal you are able to measure against a desired outcome or against previous tests and have a road map of what you are trying to achieve. Throwing money away, especially as a SMB or start up hurts no matter what, not knowing why you threw it away hurts even more.

  5. Seni Thomas Says:

    @Kelly

    Interesting point on measurement and ROI. Thing is, it is tough to measuring overall impact contributions by channel. For example was it the TV spot that drove awareness that led someone to click on a banner and buy a product. Finally, when experimenting, most of the time the executions are isolated from the rest of the campaign; thus the numbers might be far lower than if it was integrated, leading to misleading success measures.

    It’s a tough question to answer, although your point that we still need goals is on the money.

    Seni

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